RMA case. How do i Create a Case.

There is to ways to create a case.

1. Go to www.fineman.dk an click Support

2. You can also use Submit a request up in the right croner.

When you have sent a mail or submited a request you will recive an case number (Fineman#1234)

Remember to add case informations as.

Model
Serial number (S/N)
Detailed fault description

Client / Customer (invoicing address)
Company name
Contact person / Department
Client / Customer ref. no.
Address
Postal code
City
Country
Telephone
Mobile phone
E-mail address